Green mode Patent-pending operating mode that bypasses unused electrical components in good power conditions to achieve very high operating efficiency without sacrificing any protection. Battery failure notification Provides early-warning fault analysis on batteries enabling timely preventive maintenance Power-saving outlets Automatically cuts power to idle equipment to conserve electricity. Resettable circuit breaker Easy recovery from overloads; no need to replace a fuse. Extendable Run Time Additional batteries can be added to provide power to the load for an extended period of time in the event of utility supply failure. Battery-protected and surge-only outlets Reserves power capacity and run time for connected equipment that require battery back-up while providing surge only protection for less critical equipment Cold-start capable Provides temporary battery power when the utility power is out. Serial Connectivity Use any Home Automation network to monitor and control the S20 through its RS-232 serial port. For information on how to communicate with the S20, see APC's Application Note #102. Crestron and AMX installers should visit their respective websites for information on how to integrate the S20 into those networks. Hot-swappable batteries Ensures clean, uninterrupted power to protected equipment while batteries are being replaced Disconnected battery notification Warns when a battery is not available to provide backup power. Dataline Surge Protection Provides protection of connected equipment from power surges on the data lines. Automatic self-test Periodic battery self-test ensures early detection of a battery that needs to be replaced. Adjustable voltage-transfer points Maximizes useful battery life by widening the input voltage window or tightening the output voltage regulation.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.