Intuitive LCD interface Provides clear and accurate information in multiple languages with the ability to configure the UPS locally with easy to use navigation keys. Predictive replace battery date Dynamically provides the month and year when battery replacement is recommended to aide in long term maintenance planning. Audible alarms Provide notification of changing flywheel conditions InfraStruXure Central compatible Enables centralized management via APC InfraStruXure® Central. SmartSlot Customize UPS capabilities with management cards. Cold-start capable Provides temporary battery power when the utility power is out. Serial Connectivity Use any Home Automation network to monitor and control the S20 through its RS-232 serial port. For information on how to communicate with the S20, see APC's Application Note #102. Crestron and AMX installers should visit their respective websites for information on how to integrate the S20 into those networks. Resettable circuit breakers Enables a quick recovery from overload events. Hot-swappable batteries Ensures clean, uninterrupted power to protected equipment while batteries are being replaced Disconnected battery notification Warns when a battery is not available to provide backup power. Automatic self-test Periodic battery self-test ensures early detection of a battery that needs to be replaced. Automatic restart of loads after UPS shutdown Automatically starts up the connected equipment upon the return of utility power. Adjustable voltage-transfer points Maximizes useful battery life by widening the input voltage window or tightening the output voltage regulation. Adjustable voltage sensitivity Provides the ability to adapt the UPS for optimal performance in specific power environments or generator applications. Audible alarms Provides notification of changing utility power and UPS conditions. User-replaceable batteries Increases availability by allowing a trained user to perform upgrades and replacements of the batteries reducing Mean Time to Repair (MTTR) USB connectivity Provides management of the UPS via a USB port (not available on all models). Serial Connectivity Provides management of the UPS via a serial port. Temperature-compensated battery charging Prolongs battery life by regulating the charge voltage according to battery temperature. Boost and Trim Automatic Voltage Regulation (AVR) Gives higher application availability by correcting low and high voltage conditions without using the battery. Intelligent battery management Maximizes battery performance, life, and reliability through intelligent, precision charging. Safety-agency approved Ensures the product has been tested and approved to work safely with the connected service provider equipment and within the specified environment. Power conditioning Protects connected loads from surges, spikes, lightning, and other power disturbances. Network manageable Provides remote management of the UPS over the network. Adjustable voltage sensitivity Provides the ability to adapt the Power Conditioner for optimal performance in specific power environments or generator applications. Predicitive failure notification Provides early-warning fault analysis ensuring proactive component replacement.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.