eufy Security eufyCam 2 Protects You, Your Family, and Your Privacy Every eufy Security product is engineered to ensure your security data is kept private. Have peace of mind that you will have a secure record of everything that happens around your home. 100% Wire-Free Without cords or wires of any kind, eufyCam 2 installs in-doors and out with ease to surveil your home for 365 days on a single charge. Smart Image Enhancement Get a clearer, brighter view of the people in-shot. Built-in AI technology identifies and focuses in on the human in the image. Human Detection Reduce false alerts with smart tech which differentiates humans from objects. Activity Zones Only receive the alerts which matter. Customize the area in which detection takes place to suit your home. Real-Time Response Speak directly to anyone who approaches your home via two-way audio. Smart Integration Connect your devices to Apple HomeKit, the Google Assistant, or Amazon Alexa for complete control over your surveillance. Note: Apple HomeKit and HomeKit Secure Video will be available via an update later this year. Military-Grade Encryption Encrypted data and footage can only be accessed by logging into the account. Repeater Mode HomeBase acts as a Wi-Fi repeater which boosts signal to the cameras, extending the coverage area of your Wi-Fi network. What’s Included: eufyCam 2, HomeBase 2, Mount, Micro USB Charging Cable, AC Power Adapter, Ethernet Cable, User Manual
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.