{"product_id":"hp-5y-9x5-ac-print-1-99-sw-sw-support-required-for-each-software-license-purchased-ua0e3e","title":"HP 5y 9x5 AC Print 1-99 SW SW Support REQUIRED for each software license purchased.","description":"\u003cstyle\u003etable.generic tr th {background: #eee;}\u003c\/style\u003e5y 9x5 AC Print 1-99 SW SW Support REQUIRED for each software license purchased.\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eAccess to technical resources\u003c\/li\u003e\n\u003cli\u003eProblem analysis and resolution\u003c\/li\u003e\n\u003cli\u003eEscalation management\u003c\/li\u003e\n\u003cli\u003eSoftware product and documentation updates\u003c\/li\u003e\n\u003cli\u003eLicense to use and copy software product updates\u003c\/li\u003e\n\u003cli\u003eInstallation advisory support\u003c\/li\u003e\n\u003cli\u003eSoftware features and operational support\u003c\/li\u003e\n\u003cli\u003eRemote access\u003c\/li\u003e\n\u003cli\u003eProblem isolation\u003c\/li\u003e\n\u003cli\u003eAccess to electronic support information and services\u003c\/li\u003e\n\u003cli\u003eCoverage window\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eDescription\u003c\/h2\u003eHP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. \u003cbr\u003eHP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. \u003cbr\u003eHP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. \u003cbr\u003eIn addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.\u003ch2\u003eSpecifications\u003c\/h2\u003e\u003ctable class=\"generic\"\u003e\u003ctbody\u003e\n\u003ctr\u003e\u003cth colspan=\"2\" class=\"text-left\"\u003eFeatures\u003c\/th\u003e\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService time (hours x days)\u003c\/td\u003e\n\u003ctd\u003e9x5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHP segment\u003c\/td\u003e\n\u003ctd\u003eBusiness, Enterprise\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\u003cth colspan=\"2\" class=\"text-left\"\u003eSupplier features\u003c\/th\u003e\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty type\u003c\/td\u003e\n\u003ctd\u003eS\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWarranty coverage\u003c\/td\u003e\n\u003ctd\u003eIn warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport type\u003c\/td\u003e\n\u003ctd\u003eRemote software assistance\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService method\u003c\/td\u003e\n\u003ctd\u003ePhone\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse time\u003c\/td\u003e\n\u003ctd\u003eNext available agent\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlace of service\u003c\/td\u003e\n\u003ctd\u003eRemote\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDuration\u003c\/td\u003e\n\u003ctd\u003e5 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e Coverage period (months)\u003c\/td\u003e\n\u003ctd\u003e60\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage details\u003c\/td\u003e\n\u003ctd\u003eStandard workdays - 9 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCare Pack type\u003c\/td\u003e\n\u003ctd\u003eElectronic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdditional information\u003c\/td\u003e\n\u003ctd\u003e1 - 99 licenses\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\u003cth colspan=\"2\" class=\"text-left\"\u003eLogistics data\u003c\/th\u003e\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUNSPSC-code\u003c\/td\u003e\n\u003ctd\u003e81111818\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":57564121268568,"sku":"UA0E3E","price":347.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0515\/8525\/3560\/files\/g7VdovCMJUCL2msC_k7YGA.c-m.jpg?v=1782381099","url":"https:\/\/valupc.ie\/products\/hp-5y-9x5-ac-print-1-99-sw-sw-support-required-for-each-software-license-purchased-ua0e3e","provider":"Valu PC","version":"1.0","type":"link"}