Featuring ultra-comfortable design, intuitive controls, access to innovative Microsoft 365 experiences and immersive sound for music and calls, plus all-day battery, you’ll never miss a beat. The Microsoft Store Promise for Surface Shop with confidence at Microsoft Store. We’re offering 60-day returns on Surface products, plus free digital workshops, remote learning opportunities, and more to help you get the most from your new device. Never miss a beat Stay on top of your day with Surface Earbuds. With ultra-comfortable design, intuitive controls that help you get the most out of Microsoft 365, immersive sound, and all-day battery, you’ll never miss a beat. Ultra-comfortable and stable fit Innovative design of four anchor points sits each earbud securely in your ear. Find your perfect size with three sets of interchangeable silicone ear tips. You’re in control The responsive touch surface enables intuitive gestures like tap, touch, and swipe. Skip a music track, adjust the volume, answer and end calls, or get assistance without missing a beat. Premium sound for music and calls Listen and connect throughout your day with incredible clarity. Experience rich, immersive Omnisonic sound Surface Earbuds features custom-designed drivers that are precisely-tuned to deliver an exceptional acoustic experience. Hear and be heard loud and clear Two microphones in each earbud deliver exceptional voice recognition and call quality. Keep your Outlook inbox under control Listen to, delete and reply to emails — all with touch and voice using the Outlook mobile app for iOS. Take PowerPoint to the next level Swipe to advance slides, enable live captions and subtitles on-screen, and have what you’re saying be translated into one of 60+ languages. Don’t type. Talk. Get the most out of Microsoft 365. Dictate your documents in apps like Word and Outlook (subscription required). Intuitive gestures Double tap to answer and end calls. Instant access to your music Instantly play Spotify from your Android phone with a triple tap on either earbud to get to your music faster than ever. All-day battery life that keeps up with you With up to 24 hours of battery life — 8 hours per single charge, with additional charges in the case — you’re free to listen and get productive all day Pairs perfectly Complete your Surface experience with the perfect accessory to fuel your productivity. Connects effortlessly with one click via Swift Pair.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.